A Microsoft file hosting and synchronization service.
Hi, I'm John! I will help you with this.
To help narrow down the issue:
- Did you click Send, or did you copy the link instead?
- Did you choose “Specific people” or “Anyone with the link”?
Please ask the recipient to also check:
- Spam or Junk folder
- Their Microsoft account email (the one linked to OneDrive)
- Their “Shared” tab in OneDrive (sometimes it appears there even without email)
Also, after you shared it, can you:
- Right-click the folder again
- Select Manage access
- Confirm if their email is listed there
Let me know how it goes.
Click "Add comment" to let me know.
Regards,
John J.D.