Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
For this specific Microsoft 365 + LinkedIn Premium student promotion, similar cases show that the LinkedIn Premium email can arrive later than expected and may be missed depending on which device or mail client is used.
In the referenced case, the user eventually found the LinkedIn offer email when checking the same mailbox from a different device (desktop browser on a Mac) even though it did not appear in the mail app on their phone. The email contained the link needed to activate the LinkedIn Premium offer.
Actionable steps:
- Sign in to the same email account used for the Microsoft 365 student offer from a desktop browser (not just a mobile mail app).
- Check Inbox, Promotions/Other/Focused vs Other tabs, and Junk/Spam folders for any message about a LinkedIn Premium or LinkedIn offer related to Microsoft 365.
- If the email still cannot be found after a reasonable time, contact official Microsoft support so an agent can review the promotion status for the account. Use the appropriate support entry point for the Microsoft 365 subscription (for example, via the Microsoft account or education/consumer support channel).
References: