word-to-pdf conversion

Question

After applying Intune baseline security right click on word document option "convert to adobe pdf" is missing. Add-on is enabled and you can save word document as pdf. How to reenable this option?

Answer 1

I found answer to this problem:
To fix it create a policy to add adobe as trusted publisher according to

https://www.dmtt.blog/post/how-to-add-a-certificate-to-the-trusted-publisher-store-using-intune

Answer 2

The Intune security baseline has likely restricted the Adobe PDF Maker COM add‑in or related shell integration, so the context‑menu entry is no longer available. The Adobe add‑in itself is confirmed enabled in Word, which is why saving as PDF still works inside Word.

To restore the right‑click “Convert to Adobe PDF” option, the Adobe PDF integration must be allowed again at the Office/Windows level. From the available information, the supported remediation is to ensure the Adobe PDF add‑in is correctly enabled and, if needed, reinstall Adobe Acrobat so that its Office integration and shell extensions are re‑registered:

1. In Word, go to File > Options > Add‑ins.
2. At the bottom, next to Manage, select COM Add‑ins and choose Go.
3. If Adobe PDF is unchecked, check it and select OK.
4. If Adobe PDF is already checked, clear it, close Word, reopen Word, then re‑enable Adobe PDF and select OK.
5. If the add‑in still does not behave as expected, uninstall and reinstall Adobe Acrobat on the device, then repeat steps 1–4 to confirm the add‑in is enabled.

If the Intune baseline continues to remove or block the shell extension, adjust the baseline or create an exception so that the Adobe PDF Maker components and shell integration are not disabled. If that is not possible, continue using the built‑in Save as PDF / Export to PDF options in Word as the supported alternative.

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References:

• Get the Adobe Acrobat tab to appear
• Save or convert to PDF or XPS in Office Desktop apps
• Edit or make changes to a PDF file