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How i can get back to my hacked account with the 2fa turn on

koplomen 0 Reputation points
2026-03-01T10:33:16.0233333+00:00

this is the hacker mail (PII Removed)2026-03-01_115408

and this is my original mail(PII Removed).User's image

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. DaveM121 849.1K Reputation points Independent Advisor
    2026-03-01T11:53:47.2533333+00:00

    I wish I had better news, but when a Microsoft account is hacked, if the hackers change the associated Email or if 2FA is enabled on the account, then that account is usually no longer recoverable, this forum is just a user to user account and no-one here has any account access, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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