Reopen my hotmail.

Question

Hi,

My Hotmail account [******@hotmail.com] was deleted less than 60 days ago. When I try to recover it, it says 'we dont recognize this one'. Could you please help me recover it? I've tried the recovery process but it's not working.

Thanks!

Answer 1

Hey there! Nice to meet you!

Manual account closure can be deleted within a 30‑day grace period, as stated by Microsoft: https://support.microsoft.com/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

Since you received the error message that your account is not recognized when you tried to reopen the account, I'm afraid this means the account closure is complete, and it can no longer be recovered: https://support.microsoft.com/account-billing/reopen-your-microsoft-account-52d7f36e-4c2f-489a-8584-de5fc7918362

Thank you for your understanding.

Best regards,

Darhyl