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Unable to claim a office home 2024 license and activate on a new lenovo thinkpad laptop.

Dr Aditya Barigali 0 Reputation points
2026-03-01T21:38:32.0366667+00:00

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this is the message i get when i try to claim the office 2024 installation from the microsoft app store.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. EmilyS726 213K Reputation points Independent Advisor
    2026-03-01T22:20:47.2766667+00:00

    Hello,

    How did you obtain your Office 2024 initially? Did you purchase from Microsoft, or from third party?

    What was the name exactly, Office Home 2024, or Office Pro Plus 2024, for example?

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