Eligibility for Quota Tier upgrade|| Azure OpenAI

Question

We have received the below notification despite the fact that we don't have any Azure OpenAI deployed in the mentioned subscription.

Important update: Eligibility for Quota Tier upgrade

We are pleased to inform you that, based on your recent usage and account standing, your subscription

Answer 1

Hello Nagrath, Richa,

Thanks for raising this question in Azure Q&A forum.

Azure OpenAI quota tier upgrades are not automatic and follow specific eligibility criteria based on your demonstrated usage, payment history, and business justification. Here are the exact requirements and process:

Automatic Tier Progression (T1 → T2 → T3 → T4)

Microsoft will automatically upgrade your quota tier as you demonstrate sustained usage of your existing allocation. The key requirements are:

• Active usage — you must be consuming your current quota consistently (ideally hitting limits) across supported models

Good payment history — no outstanding balances or payment issues

Minimum spend thresholds — while exact numbers aren't published, Tier 2+ typically requires $100-500+ monthly spend across supported models

Automatic upgrades typically happen within 1-3 business days of meeting the criteria.​

Tier 5 and Above — Manual Request Required

For Tier 5 (and higher custom quotas), you must submit a manual quota increase request via the official form. Microsoft explicitly states:

"Quota increase requests are processed in the order they're received, and priority goes to customers who actively use their existing quota allocation. Requests that don't meet this condition might be denied."

Eligibility Criteria for Manual Quota Increases

Your request will be evaluated based on these factors:

1. Current Quota Utilization

Provide evidence of hitting quota limits consistently (screenshots from Azure Monitor → Metrics showing 100% TPM/RPM utilization)

Include historical usage trends over the past 30 days

Show peak usage patterns and growth projections

2. Legitimate Business Case

Enterprise production workload (not experimental/personal projects)

Customer impact — how quota limits are blocking business operations

Technical justification — why you need the specific model/quota (latency, concurrency, etc.)

3. Payment and Account History

No outstanding balances

Paid subscription (not Pay-As-You-Go with payment issues)

Good standing (no abuse flags or violations)

4. Supporting Documentation

Architecture diagrams showing how you'll use the quota

Customer contracts/SLAs demonstrating business need

Load test results justifying the requested capacity

The Request Process

Submit the official quota request form: **Azure OpenAI Quota Request Form**​

Include ALL required details — incomplete requests are rejected

Expect 2-5 business days for review (priority based on usage evidence)

Be prepared to follow up — if no response in 5 days, create a support ticket referencing your quota request ID​

**Tier-Specific Limits (as of March 2026)**​

Tier	GPT-4o TPM (Global Standard)	GPT-4o-mini TPM	Notes
T1	1,000	15,000	Default
T1	1,000	15,000	Default
T2	15,000	30,000	Auto-upgrade
T3	30,000	70,000	Auto-upgrade
T4	100,000	330,000	Auto-upgrade
T5	1,000,000+	1,000,000+	Manual request

Pro Tips for Success

Start with T4 first — requesting T5 immediately often gets denied. Get to T4 via automatic upgrades first​

• Request specific models — don't ask for "all models" quota is model-specific

Include metrics — "We hit 95% TPM utilization for gpt-4o-mini for 14/30 days" is compelling evidence

Use the quota request form — support tickets get redirected to the form anyway

If it helps kindly accept the answer.

Best Regards,

Jerald Felix