Installing 2024 MS Office Pro Plus

Question

I'm having issues installing and activating Microsoft's Office 2024, which I recently purchased online.

When I click on the link, do I hit file? save or save as? The method that "Yukloma" on YouTube instructs you to do, which typically doesn't speak clear English, never seems to be the same, regardless of which one I choose.

Then changing the key code gives me errors as well.

I'm a tad rusty on this, but lord have mercy, I'm plain aggravated now.

Please help!

Thanks

Answer 1

Office “2024 Professional Plus” sold online to individuals is almost always a volume-license product being resold improperly, and often comes with non‑Microsoft download links (for example, Google Drive) and YouTube “how‑to” videos. This type of license is not a consumer product and is not supported for home users.

Key points from the provided information:

1. “Professional Plus” / “Pro Plus” is a volume license
   • Office Professional Plus / Pro Plus is a corporate (volume) license intended for organizations, not individuals.
   • Microsoft does not sell “Professional Plus” directly to home users.
   • Resellers offering “lifetime” Office 2024 Pro Plus keys to individuals are violating Microsoft licensing terms.
2. Typical symptoms
   • Keys that cannot be activated or give activation errors.
   • Download links that are not from official Microsoft sites (for example, Google Drive or similar).
   • Inability to download or install from official Microsoft setup sites.
3. What to do in this situation
   • Do not continue following YouTube or third‑party instructions that use non‑Microsoft download locations.
   • Contact the seller and request a refund or dispute the purchase, since the license is not a legitimate consumer license.
   • For a supported, legal installation at home, purchase a consumer Office/Microsoft 365 product directly from Microsoft or an authorized retailer (for example, Microsoft 365 Family/Personal or Office 2024 for home) and then:
     1. If it came with a product key, redeem it at https://microsoft365.com/setup using a Microsoft account.
     2. After redemption, sign in at https://m365.cloud.microsoft/apps with that same Microsoft account.
     3. From the Microsoft 365 Apps page, select Install apps → Install to download.
     4. Run the downloaded installer (choose Run, Setup, or Save then open it, depending on the browser) and complete installation.
     5. Open Word or another Office app and accept the license agreement to activate.

Because the “Professional Plus 2024” key is a volume license not intended for home use, the reliable fix is to stop trying to use that key and obtain a legitimate home or Microsoft 365 subscription license instead, then install using the official Microsoft process above.

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References:

• Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac
• installed MS office 2024, got 2021, how to fix this? - Microsoft Q&A
• problem with active office key - Professional Plus Office 2024 - Microsoft Q&A
• http://offline.officeapps.live.com/outage.html - Microsoft Q&A
• how to download Microsoft Office 2024 Pro Plus 64 bit - Microsoft Q&A