Unexpected error in Microsoft Fabric

Question

Hi Team,

I have received exam voucher for DP-700 on Feb-26-2026 and now I am unable to schedule the Microsoft DP-700 exam due to experiencing an “Unexpected error” in Microsoft Fabric for the past one week. The error message says: “We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.” (Screenshot attached.)

I have already tried the following troubleshooting steps:

• Opened the application in Incognito mode
• Cleared browser cache and cookies

However, the issue still persists.

Could you please investigate this and help resolve the problem ASAP? Please let me know if you need any additional details from my side.

Thank you for your assistance.

Answer 1

Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Pearson VUE Support:

Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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