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SCSM Web Portal and populate or MAP the Distinguished Name of OU for adding new User on the Web Portal

SSE@TUE 300 Reputation points
2026-03-02T10:59:59.6133333+00:00

Hi,

I have an OU on the AD and in that OU I have created many users.

Now I want to create a new User on SCSM Web Portal using SR. The new user should be added under created OU. To do that I need to populate Distinguished Name of OU and can add then the new user on the OU.

for example:

My OU is called as following:

Company--->Users--->TSG

all 3 Company, Users, TSG are OUs. Now I want to add my new user in AD under OU TSG

The Distinguished Name is called

OU=TSG,OU=Company,OU=Users,DC=local,DC=com

How can I populate or Display Distinguished Name in RO and SR to select the Distinguished Name and the user can add on the specify OU TSG

I know how I can populate it with RO with "Query Result" and then Configure it. But I cannot add any Distinguished Name of OU.

Can you help please?

Regards

System Center Service Manager
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  1. SSE@TUE 300 Reputation points
    2026-03-03T12:46:24.62+00:00

    Can anybody help me Please?

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