Team members unable to update progress of tasks assigned via Planner Premium Plan

Question

I used to assign tasks to team members using the Planner Basic plans and they could see the same in MyTasks (in Planner) and update the progress.

Have since moved to the Planner Premium plans and assigned tasks to same team members.

They see the tasks in MyTasks but cannot update any fields.

What could be the reason and how to resolve this issue?

Answer 1

Hi AnupPereira-2467,
Welcome to Microsoft Q&A forum.  

Based on the information provided, it appears that after upgrading from the Basic Plan to the Premium Plan of Microsoft Planner, you are encountering difficulties when attempting to edit assigned tasks. I completely understand how this can impact your workflow, especially when multiple team members need consistent access to task details. 

After reviewing Microsoft’s official documentation, there are several important limitations and behavioral changes that occur when a plan is upgraded from Basic to Premium. These limitations might explain the unexpected behavior you are seeing. Specifically, Microsoft states the following: 

"Tasks assigned in premium plans will only appear for users who are members of the group associated with the plan. Limited edit capabilities for premium tasks in the assigned to me view. Users will need to open the premium plan to edit all the relevant fields." 

You can refer to Microsoft’s official comparison here:  Compare Microsoft Planner basic vs. premium plans - Microsoft Support 

These design differences can cause confusion, particularly for teams who were previously using the Basic Plan and had more flexibility from the “Assigned to me” view. With the Premium Plan, Microsoft enforces more structured access and editing workflows to support advanced features such as enterprise‑grade controls, more secure data handling, and enhanced governance. 

If you have any further concern, please feel free to let me know. 

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Answer 2

In Planner premium plans, tasks behave differently from basic plans when viewed in My Tasks / Assigned to me:

1. For premium plans, tasks assigned to a user only appear in My Tasks / Assigned to me with limited edit capabilities.
2. To fully edit task fields (such as progress and other details), users must open the premium plan itself, not just work from the My Tasks view.
3. Additionally, premium tasks only appear for users who are members of the group associated with the premium plan. If a user is not a member of that group, they will not have full access to the task data.

To resolve the issue:

1. Confirm that each affected team member is a member of the Microsoft 365 group / team / channel that contains the premium plan.
2. In Teams or Planner, have users open the specific premium plan directly (for example, via the Planner app in Teams → the plan tab) and edit the task from there instead of from My Tasks.
3. Use My Tasks only as a cross-plan view to locate tasks, then open the underlying premium plan to make full updates.

If the team needs the simpler, fully editable behavior directly from My Tasks, consider using basic plans for those scenarios, as basic-plan tasks are fully editable from My Tasks.

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References:

• Compare Microsoft Planner basic vs. premium plans
• Microsoft Planner for admins
• Security, privacy, and compliance in Microsoft Planner