Issue when retrieve channel with File and folder ID

Question

Issue when retrieve channel with File and folder ID

Amit Mishra 1

Hi,

I see a strange issue when copying files in a new team. It doesn't retrieve all channels from the target Team by calling the API "https://graph.microsoft.com/beta/drives/<driveID>/root/children". It was working before and is working fine when we retrieve source channels.

But, when we click Channels->Files manually from "https://teams.microsoft.com/" it starts getting channels and also copies files. If we click only Channels but not files, it does not work.

Steps I follow:-
1> Create New team
2> Create the same channels as we have in source team template
3> Copying files and folders in newly created channels from the source channels. At this point, I face an issue that It does not retrieve all channels and fileFolderID using API "https://graph.microsoft.com/beta/drives/<driveID>/root/children".

I am using .net with c# to call this API

Could you please suggest how can I get it working?

Thanks
Amit

CarlZhao-MSFT 46,401 Reputation points

2021-10-07T03:01:44.967+00:00

Does it report any errors? Have you tried calling it in Graph Explorer? https://developer.microsoft.com/en-us/graph/graph-explorer
SyncUser 6 Reputation points

2021-10-07T11:29:32.473+00:00

No, It does not encounter any error.

I use the below code to get recently added channels. It works when I fetch source Team channels. I think there is some issue with the newly created team. It shows all channels on MS-Team UI but don't retrieve data.

Just to inform you, it was working fine days/weeks back but currently, it doesn't.

var client = new RestClient("https://graph.microsoft.com/beta/drives/<DERIVE_ID>/root/children");
var request = new RestRequest(Method.GET);
request.AddHeader("postman-token", "670114f5-f11d-62de-245e-5a5f8f833b44");
request.AddHeader("cache-control", "no-cache");
request.AddHeader("content-type", "application/json");
request.AddHeader("authorization", "Bearer <TOKEN>");
IRestResponse response = client.Execute(request);

Thanks
Amit

3 answers

Your answer

CarlZhao-MSFT 46,401 Reputation points

2021-10-07T03:01:44.967+00:00

Does it report any errors? Have you tried calling it in Graph Explorer? https://developer.microsoft.com/en-us/graph/graph-explorer
SyncUser 6 Reputation points

2021-10-07T11:29:32.473+00:00

No, It does not encounter any error.

I use the below code to get recently added channels. It works when I fetch source Team channels. I think there is some issue with the newly created team. It shows all channels on MS-Team UI but don't retrieve data.

Just to inform you, it was working fine days/weeks back but currently, it doesn't.

var client = new RestClient("https://graph.microsoft.com/beta/drives/<DERIVE_ID>/root/children");
var request = new RestRequest(Method.GET);
request.AddHeader("postman-token", "670114f5-f11d-62de-245e-5a5f8f833b44");
request.AddHeader("cache-control", "no-cache");
request.AddHeader("content-type", "application/json");
request.AddHeader("authorization", "Bearer <TOKEN>");
IRestResponse response = client.Execute(request);

Thanks
Amit

Answer 1

CarlZhao-MSFT 46,401

I tested this api locally without any problems. If you want to list all items in OneDrive, can try this api to see how:

https://graph.microsoft.com/v1.0/me/drive/root/children

SyncUser 6 Reputation points

2021-10-12T11:18:53.34+00:00

You are right, I am also not getting any issue using API "https://graph.microsoft.com/beta/drives/<DERIVE_ID>/root/children" except for one scenario as I mentioned above in my first comment.

step 1:- create a new team. It works.
Step 2:- Copy channels from source template. Here, we get all channel names from the source team template and create channels one by one in the target team. It also works.
Here, the source template is a team in which I have already defined channels and files, and folders.
Step 3:- Copy files and folders from the source template. To do this, we will need to get Drive id with channels so that I can copy files from the source team template. But, it doesn't retrieve all channels/files until I manually click on the channels and files tab from the UI. I use the below API call:-
"https://graph.microsoft.com/beta/drives/<DERIVE_ID>/root/children"

It was working before but stopped working now. It also works when I do it with the source team.

Could you please create the same scenario and try to retrieve drives?

I am unable to get it working again. Please help me to figure it out.

Thanks
Amit
CarlZhao-MSFT 46,401 Reputation points

2021-10-26T04:41:54.98+00:00

We are currently looking into this issue and will give you an update as soon as possible.
SyncUser 6 Reputation points

2021-11-10T05:34:49.13+00:00

Hi,

Could you please look into this and let me know that when it can be fixed? Our team is really waiting to get it to work.

Thanks
Amit
Toby Pilling 1 Reputation point

2021-11-10T11:37:52.133+00:00

Hi Carl,
We would really appreciate any help on this as our team is now having to manually create all teams and with it not working for several weeks, they have started talking about moving away from Teams.
Thanks
Toby
CarlZhao-MSFT 46,401 Reputation points

2021-11-11T06:21:09.117+00:00

Hi, dear @Toby Pilling Can you ask a new question?
SyncUser 6 Reputation points

2021-11-29T12:51:00.803+00:00

Hi Carl,

Is there any update?

Thanks
Amit
Toby Pilling 1 Reputation point

2022-05-05T19:53:29.743+00:00

Hi @CarlZhao-MSFT - I work with @Amit Mishra and would like to get this issue resolved if possible. Can you please let us know if any progress has been made?
Thanks
Toby Pilling 1 Reputation point

2022-05-27T11:18:56.187+00:00

@CarlZhao-MSFT is somebody able to help here? We are still not able to create folders and files within a channel until a human clicks on the "Files" tab within the channel inside Teams. We need to be able to create a team, with channels, with files - is this not possible via the API?

Did you want us to create a new ticket?

Answer 2

SyncUser 6

Hi Carl,

Is there any update?

Thanks
Amit

Answer 3

SyncUser 6

Any update here guys??? We are struggling everyday.

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Issue when retrieve channel with File and folder ID

3 answers

Your answer