Gamepad recognized as keyboard and mouse!?

Question

I bought a Speedlink Strike controller yesterday, and when I plugged it in, it was recognized as a keyboard, mouse and another, unrecognized device. I took it back today and exchanged it, thinking that the problem was with the controller. When I came back, I plugged it in, and the same thing happened. Anyone know what to do?

Unplugged controller: http://zaslike.com/files/8h25vv1hix2140g6sy7d.png

Controller plugged in: http://zaslike.com/files/2vw1ija24b3tmta4ald1.png

I'd also like to point out that the controller works fine on my other 2 Windows 7 laptops...

Answer 1

Hi Haris,

Sometimes proper drivers do not get detected after the initial installation so reinstallation of the drivers helps resolve the issues.

You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:

a.       Click on Start, and then click Control Panel.

b.      Click on System and Maintenance, click System, and then click Device Manager.

Note: If Control Panel is in Classic View, double-click System, and then click Device Manager.

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

c.       In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

d. Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.

e.      Repeat the step ‘b’ to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

If you still face the same issue then you may check for the updated USB device drivers using windows update. Refer to the below link for assistance–

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

You need to enable some settings for the Gamepad from the Device Manager on the computer.

a.       Click Start and type Device Manager in Start Search.

b.      Expand the Gamepad Device and right click the device and click Properties.

c.       Click Power Management Tab.

d.      Put a check mark for “Allow this device to wake the computer” and uncheck the option “Allow the computer to turn off the device to save power”.

e.      Click OK.

If the issue sill persists I would request you to check for chipset driver updates which you can get at the manufacturer website. The chipset drivers normally incorporate USB controller drivers as well.

Hope this information is helpful. If you need further assistance related to Windows, please reply and we will be happy to help you.