Teams (chat app Windows11) and Skype consumers

Stefano Sorrentino 21 Reputation points
2021-10-06T21:23:41.8+00:00

Hi Guys,

i can understand that Teams for companies is not open to Skype (i´ve tried with my Teams work account and still don´t work), but i cannot understand why the integrated Teams app in the new Windows 11 has the same problem.
Also, is not possible to Chat/Call, generally interact from the inegrated Teams app for Windows 11 and the Teams for companies.
The unique combos available are Teams W11 with Teams W11, Teams Work account with Teams Work account, Skype with Skype.

Does it means that the new Chat in Windows 11 will be effectivetly used only when all MS user will have a Windows 11 OS and use diretcly the Chat app?

There is something that i´ve missed?

Thank you in advance for every feedback.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,604 questions
Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
615 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,960 questions
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Accepted answer
  1. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2021-10-07T02:52:28.113+00:00

    @Stefano Sorrentino ,

    Does it means that the new Chat in Windows 11 will be effectivetly used only when all MS user will have a Windows 11 OS and use diretcly the Chat app?

    Currently, it seems so.

    The new Teams experience on Windows 11 and Chat are intended for personal Microsoft accounts and will be available only to individuals using such accounts.

    The following picture captured from this article explains this:
    138280-image.png

    As we are mainly responsible for Microsoft Teams for Business, Teams on Windows 11 is not in our support scope. Thanks for your understanding.


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  1. Limitless Technology 39,511 Reputation points
    2021-10-07T11:23:10.307+00:00

    Hi there,

    Yes, it is only for the Windows 11 users it seems. The new Teams experience on Windows 11 and Chat are intended for personal Microsoft accounts and will be available only to individuals using such accounts. Chat on Windows 11 is powered by the version of the Teams app that uses your personal Microsoft account.


    If the reply is helpful, please Upvote and Accept it as an answer

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