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Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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Hi,
Which channel did you use to contact Support?
Reward redemptions can sometimes take 24 to 72 hours to process, especially for digital gift cards or high demand items. Delays may occur due to verification checks, account reviews, or high system volume.
I suggest checking your inbox and spam folder in case Microsoft sent a verification email that requires action. If it has been more than 72 hours with no update and you have not received the reward or a cancellation notice, you should contact Microsoft Rewards Support directly at https://rewards.bing.com/support
The Bing Rewards support team has the necessary tools and resources to investigate and resolve this issue. Please note that their typical response time is within 24 hours, but it may take longer depending on the volume of tickets they receive, as requests are handled on a first come, first served basis. Thank you.