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Sign In failed with error - AADSTS5000225:: This tenant has been blocked due to inactivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 49%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aman Garg
0
Reputation points
Hi team,
Please help me with this. Its rather urgent.
I was recently granted $100,000 of Azure Startup credits in my azure account linked to email - "<PII REMOVED>". Now when I am trying to log into my azure account with <PII REMOVED Its showing the following error:
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: <PII REMOVED> Correlation ID: <PII REMOVED> Timestamp: 2026-03-03 07:06:17Z
I need to use these credits for my startup services. Kindly help me out here.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Shubham Sharma 10,645 Reputation points Microsoft External Staff Moderator2026-03-03T07:48:00.09+00:00 Thank you for reaching out to Microsoft Q&A.
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:-
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Aman Garg 0 Reputation points
2026-03-03T16:39:34.4033333+00:00 Where can I find my tenant ID? I am not able to log in to Azure portal
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Aman Garg 0 Reputation points
2026-03-04T08:37:29.3666667+00:00 DMed you all the details. Pls look into it
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