No, access to a free renewal or free exam attempt cannot be restored after missing the scheduled time.
For free certification exam offers (such as those from Microsoft Ignite or Build Cloud Skills Challenges), the offer:
- Is valid for one attempt only.
- May be forfeited if the exam appointment is missed without rescheduling or canceling within the required notice period.
- Cannot be extended beyond the offer expiration date.
If the appointment was missed and not rescheduled or canceled according to the applicable Cancellation and Reschedule Policy, the free exam/renewal attempt is forfeited and a new exam booking must be scheduled and paid for (if applicable).
For general Microsoft Certification exams, retakes are allowed under the standard retake policy, but they must be paid attempts and respect the waiting periods between attempts.
Relevant points from policy:
- Free offers: “The offer is valid for one attempt only and exam retakes must be scheduled separately.”
- Missed appointments: If the exam is missed and not rescheduled/canceled per policy, the free exam from the offer may be or is forfeited.
- Retakes: “You must pay to retake the exam (if applicable.)” and waiting periods apply between attempts.
To proceed, schedule a new exam attempt under the normal exam registration process and fees, following the retake policy and any current offers that may apply.
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