Hello Fran Taylor,
Thank you for reaching out to the Microsoft Q&A forum!
Have you had time to check out the Q&A Assist's proposed response? If you have already reviewed those suggestions and still cannot connect, it is highly likely that your account requires a unique App Password to function within Outlook Classic.
Please follow these steps to generate the code and connect your account:
Step 1: Enable 2FA and Generate the Code
- Log in to your Yahoo Account Security page.
- Locate Two-step verification and toggle it On. Follow the prompts to verify your phone number or recovery email.
- Once 2FA is active, the Generate App Password (or "Manage App Passwords") option will appear.
- Click Get Started, enter "Outlook Desktop" as the app name, and click Generate.
- Copy the 16-character code that appears
Note: If you find that the "App Password" feature is not visible or says "not available" on your Yahoo security page, it is typically because you haven't enabled Two-Step Verification yet. Yahoo requires this added layer of security before it will allow you to generate app-specific codes.
Step 2: Add the Account to Outlook
- In Outlook, go to File > Add Account.
- Enter your email address, select Advanced Options, and check "Let me set up my account manually."
- Choose IMAP.
- When Outlook asks for your password, paste the 16-character App Password you just generated instead of your regular Yahoo password.
I hope this helps you bypass the connection error! Should you continue to experience difficulties after completing these steps, please do not hesitate to reply to this thread. I am more than happy to provide further assistance.
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