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Microsoft Export API is no longer returning "Code:PaymentRequired" errors for users not licensed and/or DLP

Siddharth Gautam 860 Reputation points
2026-03-03T19:08:18.36+00:00

This week we have noticed that Microsoft Export API is no longer returning 'Code: PaymentRequired' errors for users not licensed and/or DLP (Data Loss Prevention) Off as before. As a result, we are seeing a spike in MS Teams messages being received and archived. While we realize that Microsoft usage fees and Azure Subscriptions are a thing of the past, and that Microsoft may no longer need to enforce proper licensing, we would expect to still get this error for users with DLP Off. Many customers expect that if DLP is off, Export API will not return their messages and thus not be archived. While we not recommend relying on the Microsoft DLP setting, some customers do use this. Are you aware of the issue and does Microsoft have any statement on this?

Microsoft Security | Microsoft Graph
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