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My email was cloned and I do not get all the mail that is sent to my actual email address

Letitia Malespin 0 Reputation points
2026-03-03T19:51:25.3066667+00:00

I received 3 emails that were sent to me from my exact email (claming they have all my data, etc and that they will either sell it on the dark web to have my bank accounts etc hacked or I pay a ransom price). This happened within the last week.

Within the last about a month I have been told by different people that they sent me email which I did not receive. My hunch is that these emails arrived to this clone of my email address, which I very bothersome.

Short of going to the police and handing in a complaint, what can I do to get this clone out of the way? I am trying to even find a place to report this to microsoft, but I do not see any place for such a thing.

Any advice from anyone that has dealt with something like this will be very wellcome

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Brian Tillman 24,070 Reputation points Independent Advisor
    2026-03-04T22:36:47.95+00:00

    It is impossible for two mailboxes to have the same address. Any message sent to your address will arrive in your mailbox, barring routing issues. As I said, it's literally child's play to use anyone's address as the From address of an email.

    However, if you are not receiving messages sent to you, the senders should be receiving non-delivery reports. Is there any way you can contact them to see if that happened and what the reports said?

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  2. Brian Tillman 24,070 Reputation points Independent Advisor
    2026-03-04T01:38:55.16+00:00

    Hi. I'm Brian and I'll try to help.

    Just because you received a message from your own address does not mean your account was compromised. You can check the activity by visiting https://account.live.com/activity. If you don't see any logins you didn't make, you're still safe. Use a long complex and totally unique password. Use a password manager to generate and remember it for you. Enable two-factor authentication or employ a passkey. Keep in mind that if you do enable two-factor or a passkey, you are totally responsible for maintaining access to your file. Losing access means your account will be lost, but that's the safest way to prevent compromise.

    All that said, you know the person sending the junk email knows your address or you would not have received it in the first place. The spammer has total control over all of the headers of the messages they send, so it's simple for them to add your address as the From address as well as use it for the To address. Heck, if I knew your address, I could do that as well. The From and To headers, in reality, have nothing to do with who sends the message or who receives it. As long as those fields contain something that looks like an address, the message is legally formed and a mail service will send it. The actual sender and recipient are specified by the sending client independent of what's in the message itself. I suspect that the messages are scams and your account has not been compromised, but check the activity. Also check your rules and forwarding settings just to make sure there isn't something there you don't expect. You can find rules at https://outlook.live.com/mail/0/options/mail/rules and you can find forwarding at https://outlook.live.com/mail/0/options/mail/forwarding


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