Okay nevermind iI'm too hasty

Question

Just today, I've went to my dashboard to check up on my points that I left for a few days. I thiught I would wake up to 15k points or something, but all thats left is 95. I was panicking because I saved all that points for the 1000 robux that I was about to redeem once the number is full, but then I realized I've set it to Auto-redeem. I tried checking my Gmail mailbox expecting probably a code from Microsoft but... nothing. What should I do?

Answer 1

Hi, I am Van. I'll be glad to assist you today.

To begin, kindly verify the status of your claimed rewards using the link below.

https://rewards.bing.com/redeem/orderhistory

If the rewards appear on the list, you can redeem the code or the redemption link by clicking the View Details option beside the reward. If the reward is not on the list and you still not received the confirmation email within 1 day, I recommend submitting a report via the link below so that the rewards team can review your account in detail and assist in resolving the issue.

https://rewards.bing.com/support

If you need anything else or have further questions, please don’t hesitate to let me know. I'll be glad to help.