Azure Migrate Assessment – Internal Error Occurred & Performance Coverage Showing “Not Applicable”

Question

Issue Summary 1 : We are facing an issue with Azure Migrate where an internal system error occurs during assessment and the port are open able to communicate on one assessment .

Issue Summary 1 : another assessment Performance Coverage is showing as “Not applicable”, even though discovery is completed and the VM is successfully connected and there is no error

Answer 1

https://learn.microsoft.com/en-gb/plans/odgoumq07e4x83?sharingId=993C899BB96E24F6

Answer 2

Hello @bagavan,

The issues you’re facing with Azure Migrate can be attributed to a few common factors. For the first issue, where an internal system error occurs during assessment, it may be related to network connectivity or configuration settings. Specifically, ensure that the servers are powered on, outbound connections on port 443 are allowed, and that the Azure Migrate appliance has the necessary permissions and configurations to connect to the servers. If these conditions are not met, it can lead to errors such as Error Code: 60001: UnableToConnectToPhysicalServer, which indicates network issues or unmet prerequisites for connecting to the server.

For the second issue regarding performance coverage showing as “Not applicable” despite successful discovery and connection, this can occur if the assessment is unable to collect the required performance data. This could be due to the servers not being profiled for the necessary duration or if there are insufficient data points available to compute the assessment. For performance-based assessments, it’s crucial to ensure that the servers are continuously monitored and that the performance data is being collected throughout the assessment period.

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