Hi,
To fix the issue, I suggest that you try the following:
Restart explorer.exe
On your keyboard, press Ctrl + Shift + Esc.
Go to the Details tab.
Scroll down and find explorer.exe.
Right-click on it and select End task.
In the menu bar, click File.
Click Run new task.
Type explorer.exe and press Enter.
Re-register all Windows apps
- On your keyboard, press Ctrl + Shift + Esc
- Click on File and choose "Run new task"
- Type: powershell. Make sure to put a check on the "Create this task with administrative privileges" box
- Copy and paste the command below then press Enter.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Note: Please ignore any red errors and tet the process complete and then restart your PC.
Run SFC and DISM to fix corrupted system files.
Restart your computer.
If that fails, the next step is to try System Recovery without deleting your files and apps.
Click the Start menu > Settings > System > Recovery.
Choose Reinstall Now under the section labeled 'Fix problems using Windows Update.'
Once completed, your system will restart. Please check afterward.