Try the phone number for your region from the article at https://support.microsoft.com/en-us/office/-telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-office-9b016cd2-0811-4cb3-b896-5a6a13177713 .
how to reactivate office 2019 in my new notebook
Yannis Skandalakis
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i need to reactivate office 2019 in my new notebook
Phone activation is not working anymore
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Stefan Blom 334.7K Reputation points MVP Volunteer Moderator2026-03-04T20:56:13.8666667+00:00 -
Q&A Assist2026-03-04T10:55:32.3366667+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo reactivate Office 2019 on a new notebook, use the same Microsoft account and license that were used originally, and then activate on the new device. Phone activation is only needed in specific transfer scenarios.
- Verify the Office 2019 license
- Go to the Microsoft account Services & subscriptions page: https://account.microsoft.com/services.
- Sign in with the Microsoft account that was used to redeem/activate Office 2019 originally.
- Confirm that the Office 2019 product appears under Services & subscriptions.
- Install Office 2019 on the new notebook
- From the same Services & subscriptions page, select the Office 2019 product and choose Install to download the installer.
- Run the installer on the new notebook and complete setup.
- If Office was preinstalled on a previous device and this is a one-time purchase (Home & Student, Home & Business, or Professional), it can only be installed on one computer at a time. If moving it to this new notebook, uninstall Office from the old computer after activation on the new one, in line with the Software License Terms.
- Activate Office 2019 on the new notebook
- Open any Office app (for example, Word or Excel).
- Accept the license terms if prompted.
- If the Microsoft Office Activation Wizard appears, follow the prompts to sign in with the same Microsoft account used above.
- In most cases, Office 2019 will activate automatically once signed in.
- If you see an activation/maximum activations error
- For one-time purchases moved to a different computer, activation might require phone activation according to the transfer terms. The official guidance is:
- Follow the steps in “Activate by telephone” for your product and region as described in the Office activation documentation.
- After successful activation on the new notebook, uninstall Office from the original computer.
- For one-time purchases moved to a different computer, activation might require phone activation according to the transfer terms. The official guidance is:
- If Office shows as Unlicensed or won’t activate
- Confirm that the correct account is being used:
- Sign in to https://account.microsoft.com/services and verify the Office 2019 license is associated with that account.
- Make sure there is only one copy of Office installed on the new notebook, as multiple copies can cause activation conflicts.
- If activation still fails, use the activation troubleshooting guidance for Office 2019 from the activation help article.
- Confirm that the correct account is being used:
If none of these steps resolve the issue and phone activation is not working for the region or product, contact Microsoft support from the activation or account pages for further assistance with the specific license.
References:
- Reactivate Microsoft 365 or Office
- Activate Office after reinstalling or installing on a different device
- Download and install or reinstall Office 2021, Office 2019, or Office 2016
- Activate Office for Windows
- Unlicensed Product and activation errors in Office
- How to reinstall Office & Student 2019 - Microsoft Q&A
- Fixing "too many installations" issue - Microsoft Q&A
- Verify the Office 2019 license