Where are the DNS records I can provide to email provider for 365 Outlook

Question

Where are the DNS records I can provide to my email provider for 365 Outlook They need them so I can complete my new 365 outlook set up

Moderator note: Moved from Microsoft 365 and Office Other

Answer 1

Hi Raymond Hubbard

Thank you for reaching out to the Q&A Forum.

Based on your description, I would like to share some information from my research that I hope will be helpful.

Since every domain setup is slightly unique; you will need to log in to your Microsoft 365 Admin Center to copy the exact values required for your specific account.

To find your DNS records:

• Sign in to the Microsoft 365 Admin Center > In the left-hand menu, go to Settings > Domains. (If you don't see "Settings" click "Show all" first).
• Click on the domain name you are setting up > Select the DNS records tab > Select "Add your own DNS records" if prompted.

• If the setup is currently incomplete, click Continue setup to reach the "Add DNS records" page. Ensure "Exchange and Exchange Online Protection" is selected to view the values.

You will need to copy the exact values shown in your Admin Center, but here is the standard format your provider will be looking for:

MX Record (routes mail to Microsoft 365)

• Type: MX
• Host/Alias: @
• Points to/Target: (Copy the value from the admin center, usually looks like: yourdomain-com.mail.protection.outlook.com)
• Priority: 0 (or the highest priority available)
• TTL: 3600 (1 hour)

Autodiscover CNAME Record (Recommended - for automatic Outlook configuration)

• Type: CNAME
• Host/Alias: autodiscover
• Target: autodiscover.outlook.com
• TTL: 3600 (1 hour)

SPF TXT Record (prevents your email from going to Spam)

• Type: TXT
• Name/Host: @
• Value: v=spf1 include:spf.protection.outlook.com -all (Note: If you have other email services, they must be merged into this single line).

If your domain currently has existing MX records for a previous email system (ex: Gmail, GoDaddy webmail, or older Exchange servers), these must be removed or set to a lower priority than the Microsoft 365 record. If you do not do this, your email may not be delivered to your new Outlook inbox.

For a detailed guide, you can refer to these official Microsoft articles:

Gather the information you need to create DNS records - Microsoft 365 admin | Microsoft Learn

Connect Your Domain by Adding DNS Records - Microsoft 365 admin | Microsoft Learn

I hope this information proves helpful and if you need any additional information regarding this matter, please don’t hesitate to ask in the comments section. 

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