Azure message : Error message: interaction_required: AADSTS5000225:

Question

Hi,

I can't seem to get help from anywhere in Microsoft, I had an Azure account a couple of years ago and it has been dormant. Today I wanted to create a new account, it seems that my old account is in a "interaction_required" state. I tried talking to the support bot when I told it I was getting a message from Azure at login it just tells me to goto login support, then refuses to give me any other help.
Everything I try just gets me nowhere, to log a ticket I have to login to Azure which I can't!

Not sure where else to look, but I am totally stuck at the moment.

Steve.

Answer 1

Hello @Steve Oakley

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

HTTP

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.