Hi there! My name is David. It’s a pleasure to help you today.
Thank you for sharing your question and what you’ve already tried to fix the issue.
Does the issue only occur when you use headphones connected through the 3.5mm jack? If you use Bluetooth headphones, does everything work correctly?
I would suggest trying to download and install the audio drivers for your laptop directly from the manufacturer’s website. You can tell me the brand and model, and I’ll help you find them.
Also check if there is any audio software from the laptop manufacturer that might be causing issues.
Let me know if the shared information has been helpful. Regards.