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I cannot login to Azure portal due to AADSTS5000224

Tony Xing 20 Reputation points Microsoft Employee
2026-03-05T03:29:13.3033333+00:00

I am Microsoft FTE, sign in Azure portal with my personal account for my Visual Studio subscription $150 credit, but cannot sign in.

error details: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: <PII REMOVED> Correlation ID: <<PII REMOVED> Timestamp: 2026-03-05 03:26:26Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
  1. Shubham Sharma 13,500 Reputation points Microsoft External Staff Moderator
    2026-03-05T05:51:34.3733333+00:00

    Hello Tony Xing

    Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access Azure. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

    Since you’re an internal Microsoft employee, I’ve provided the specific steps to involve the engineering team offline as the process differs for internal staff.

    If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.

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