A family of Microsoft word processing software products for creating web, email, and print documents.
Hello @Sofia S,
Thank you for posting your question in the Microsoft Q&A forum.
Based on your description, the issue might happen when Windows accessibility feature override Word’s default selection color. For my recommendation, kindly following these steps to check if it can resolve the issue:
- Try to repair and reset Office app
Follow this instruction to repair and reset the Office apps: Repair an Office application - Microsoft Support, then restart your computer to check if it can resolve the issue
- Check Voice typing launcher is already turned off
- Press Win + H > Click on Settings gear icon > check if Voice typing launcher has been turned off.
- Set contrast themes to None in Window Settings Navigate to Settings > Personalization > Colors > Contrast themes > set it to “None” > Restart your device
- Add value to Registry Editor
If all previous solution did not help, try these steps:
- Press Windows + R, type Regedit, and hit Enter.
- Go to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Options
- Look for a value called NoTranslucentSelection.
- If it’s there, double-click and set it to 0.
- If it’s not, right-click > New > DWORD (32-bit) Value, name it NoTranslucentSelection, and set it to 0.
- Restart your Office apps.
Note: Please understand that as a forum moderator, my primary goal is to provide helpful guidance and support through general troubleshooting steps. While I don’t have access to internal systems or test devices required to resolve backend/account issues, I truly appreciate your understanding of these limitations.
I hope you find this information helpful. If anything is unclear, please don’t hesitate to reach out to me.
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