How do I access my payment history

Question

I received a notification that I need to update my payment information. I cannot find my payment history. Please help

Answer 1

Hi Rosie,

For Billing related to Microsoft Store purchases, you can check on this link:

https://account.microsoft.com/billing/orders?lang=en-US&period=TwelveMonths&type=All&filterChangeCount=1

Since you have an Apple device, kindly have a look at:

https://support.microsoft.com/en-us/account-billing/manage-your-microsoft-365-subscription-purchased-through-a-third-party-44749f45-4c0b-5d41-a73f-7634b8d2a763

https://support.apple.com/en-in/118428?device-type=iphone

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!

Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

Answer 2

To view Microsoft 365 payment history and invoices for a home subscription, use the Microsoft account billing site rather than the iOS app.

Follow these steps:

1. Go to the order history page: sign in at account.microsoft.com/billing with the Microsoft account used for the subscription.
2. Select Payment & billing > Order history.
3. Under Refine, choose the appropriate order type and date range (for example, Past 3 months, Past year, or a custom range) to see older payments.
4. Look for charges with status Completed or Redeemed. These are successfully posted payments.
5. To see full details or print an invoice for a specific charge, select Order details for that item, then use Print (or the browser’s print function) to save or print the invoice.

If multiple Microsoft accounts exist, repeat the steps after signing out and back in with each account to ensure the correct purchase history is being checked.

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References:

• View your Microsoft Store order history
• Use a screen reader to manage your account billing and subscriptions