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access to office 365 for my family members on my account

Allison Mathurin 0 Reputation points
2026-03-06T02:40:33.0566667+00:00

My wife who is on my Office 365 account cannot access Office 365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. paulr0511 44,255 Reputation points Independent Advisor
    2026-03-06T05:25:04.69+00:00

    Hello, good day and thanks for your question. If the Microsoft account is showing a confirmed subscription when you sign in at account.microsoft.com/services, please try signing out and signing back in in any Microsoft 365 app (for example, in Word, click File > Account > Sign Out/Sign In or Update License) to see if that resolves the issue.

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