Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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My wife who is on my Office 365 account cannot access Office 365
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello, good day and thanks for your question. If the Microsoft account is showing a confirmed subscription when you sign in at account.microsoft.com/services, please try signing out and signing back in in any Microsoft 365 app (for example, in Word, click File > Account > Sign Out/Sign In or Update License) to see if that resolves the issue.