Account Locked: Cannot access Entra ID portal or create new tenant due to error AADSTS5000225 (Inactivity)

Question

Hello,

I am using a personal Microsoft account (@outlook.com) and I am trying to access the Microsoft Entra ID portal (formerly Azure AD) to register an application for a personal project using the Microsoft Graph API.

However, I am completely blocked by the following error message whenever I try to access entra.microsoft.com or portal.azure.com:

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle

The issue: Since I am using a personal account, I do not have a dedicated administrator for this tenant to reactivate it. Because of this block, I am unable to:

Access the Identity section of the portal.

Create a new Microsoft Entra ID tenant to host my application registration.

Manage any existing directory settings.

I have already tried using a private browsing session (Incognito mode) and clearing my cache, but the error persists.

Request: Could you please help me reactivate this default tenant or provide a way to bypass this error so I can create a new, active tenant for my development purposes?

Thank you in advance for your assistance.

Best regards

Answer 1

Hello @Yann ESTADA,

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

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