Add-ins Group is missing in the Insert tab

Question

Hello Experts,

I am using Office 365 Excel and I am the admin of this tenant.

In my Excel Insert tab, I cannot find the Add-ins group (as marked below). I remember that several years ago, this group was available in my Excel.

Currently, I need to use this feature for some work, but I noticed that the Add-ins group is no longer visible.

Has anyone encountered this issue before, or knows what might cause the Add-ins group to disappear in the Insert tab?

What I tried so far- 1. Enable the Add‑ins ribbon manually: Followed the steps below, but not working.

• Go to File → Options → Customize Ribbon
• In the right-hand list, check the “Add‑ins” group
• Click OK

But I am able to add a button from the "Customize the ribbon" window. But I am concerned that the " Add-ins " option is not showing by default, whereas I have one add-in installed, "Microsoft Dynamics".

Any guidance would be appreciated.

The picture is from the internet. This "Add-ins" group, I am looking for my Excel.

Answer 1

In current Microsoft 365 builds the Office web add-ins entry point has moved from the Insert tab to the Home tab. The classic “Add-ins” group that used to appear on Insert is no longer guaranteed to be shown by default, even if add-ins such as Microsoft Dynamics are installed.

To work with Office add-ins now:

1. In Excel, go to the Home tab.
2. Select Add-ins (or More Add-ins / My Add-ins, depending on build).
3. In the Office Add-ins dialog, use My Add-ins and, if needed, Refresh to ensure all add-ins are listed.

If an add-in still does not appear, use these checks:

1. In the Office Add-ins dialog, select My Add-ins and choose Refresh so the list updates.
2. If the add-in was deployed centrally, confirm it appears under Admin Managed and use Refresh there as well.
3. If users still cannot see the add-in, run the Centralized Deployment Compatibility Checker and verify Microsoft 365 and Exchange Online requirements for add-ins are met.

The ability to manually add a custom group and buttons on the Insert tab (via File → Options → Customize Ribbon) does not restore the legacy built-in “Add-ins” group; it only creates a user-defined group. Use the Home → Add-ins entry point instead.

---

References:

• Users don't see add-ins
• Find my Office Add-in
• Refresh the Office Add-ins list
• View, manage, and install add-ins for Excel, PowerPoint, and Word
• Add or remove add-ins in Excel