Updated my credit card but still get alert to do that

Question

Okay, I updated my credit card info, the charge for another year of 365 has been approved by MS and my bank. I keep getting an alert everytime I log into MS 365 telling me to update my payment method to avoid losing my account. What more do I need to do? Everything is up to date.

Answer 1

1

Open Word.

At the top right, log out of Office.

Restart (not shut down) your PC, then log back into Office, and check if your subscription is correctly recognised.

2

If not, log into your Microsoft account on this link, do you see your Microsoft 365 subscription listed there, and if so, is the expiry date listed correctly for your recent payment?

https://account.microsoft.com/services/