Hi Kathy Matt,
Welcome to the Microsoft Q&A forum.
I understand how important the Preview feature is when you’re working with a large volume of documents, and I appreciate you explaining how this change affects your daily workflow.
In recent versions of Windows 10, File Explorer’s Preview pane behavior has been updated. While the Preview pane is still available, some earlier interactions (such as zooming and smooth scrolling within the preview) are no longer supported in the same way. These updates focus on consistency and performance across file types.
That said, here are some practical ways that you can try to work more efficiently when reviewing and sorting documents:
1, Use the Details pane
- Open File Explorer > View > Details pane
- Select a file to quickly review metadata and key information without opening it.
2, Open files with a lightweight viewer
- Set Microsoft Edge as the default for PDFs to enable fast zooming and scrolling.
- Open a file, review it quickly, then close and move to the next one.
3, Ensure preview handlers are enabled
- File Explorer > View > Options > View
- Enable Show preview handlers in preview pane
- Disable Always show icons, never thumbnails
As an alternative workaround, you may consider using third‑party viewers or document management tools for high‑volume document review to provide richer preview controls.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
I hope one of the options above helps streamline your workflow. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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