Hacked and keep getting spam emails to myself and there is a different language all over the place

Question

I’ve been hacked in my email. I keep getting sent emails like dozens a day with threats etc and foreign languages are all over my inboxes like someone changed language setting. Please help

Answer 1

Hi, I'm John!

Do you currently have full access to your Outlook account (you can sign in normally and see your inbox and settings)?

About language change due to hacking. You’ll need to update your language settings under the "Your Info" page:

• Visit: https://account.microsoft.com/profile/msa-language-settings and sign in with your Microsoft account.
• This will open the "Your language settings" page.

From there, edit both your Display Language and Preferred Language.

• Let me know how it goes.

---

About the persistent draft being credited:

If you haven't tried anything yet, please start by running a full antivirus scan on your computer using Windows Security and any third-party antivirus software you have.

Run a full deep scan using a trusted security tool:

• Download and run Microsoft Safety Scanner here: https://learn.microsoft.com/defender-endpoint/safety-scanner-download
• After running the scan, please restart your PC and monitor whether the issue continues.

---

To be safe, I recommend the following steps:

Check your account rules and forwarding settings, hackers create rules that automatically forward or delete emails. You can do this in Outlook settings under Mail > Rules and Forwarding. https://support.microsoft.com/office/manage-email-messages-by-using-rules-in-outlook-c24f5dea-9465-4df4-ad17-a50704d66c59

Just to be safe, I’d recommend to sign out everywhere. Visit: https://account.live.com/proofs/manage/additional Scroll down to Sign me out and select "Sign me out".

After signing out everywhere, please monitor if the issue persists in the coming hours.

---

"How to help keep your Microsoft account secure" https://support.microsoft.com/account-billing/how-to-help-keep-your-microsoft-account-secure-628538c2-7006-33bb-5ef4-c917657362b9

---

I really hope this information is helpful! Let me know if you have any further questions or concerns.

Regards,

John J.D.