Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
Brian, did you solve your problem?
Connecting an external hard drive
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brian Witherford
0
Reputation points
When i plug in my hard drive, it shows in devices & printers but i cant open the device
Microsoft Edge | Audio and video playback | Windows 11
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko 110.6K Reputation points Independent Advisor2026-03-10T22:16:56.73+00:00 -
MotoX80 37,676 Reputation points2026-03-07T16:04:18.26+00:00 Is the drive formatted?
Open disk management and see what it says. Here is my external WD Elements drive. It has one partition and is formatted as NTFS.
If you haven't formatted it, you will need to do that. There are many sites on the net that show you how to do that.
https://www.bing.com/search?pglt=297&q=windows+format+new+drive
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Igor Leyko 110.6K Reputation points Independent Advisor
2026-03-07T15:29:48.86+00:00 Hi,
please show a screenshot of Disk management.