Not able to sync gmail account to my one drive.

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Correlation Id: 71dbce1d-a6a9-46ce-8dd0-2d288f00f29e

Timestamp: 2026-03-07T17:16:12.000Z

DPTI: 3aca08d7bf67a6b249dc6b044f695608270995681f17ed5db3a9014eb76aabee

Message: The operation attempted is invalid.

Tag: 7q6cd

Code: 2156265473

I have gmail account, trying to sync account to one drive receiving this message. I don't have work or school account, please help me with this thanks. Solutions I tried connect work or school but I don't have that account. Deleted keys in client manage, cleared catch and history.

Answer 1

Hello

I need the exact/specific information regarding where/how you tried to sync that led to this error.

Any chance you tried to log in in the File Explorer?

Answer 2

Gmail accounts cannot be synced “to OneDrive.” Gmail can be connected to Outlook/Microsoft Cloud for mail, calendar, and contacts, but that is separate from OneDrive file storage. The error shown indicates an invalid operation, which is consistent with trying to use a scenario that is not supported (Gmail → OneDrive sync) and not related to having or not having a work/school account.

For Gmail, only these supported Microsoft Cloud integrations are available in the provided information:

1. Connect Gmail to Outlook (mail, calendar, contacts)
   • Enable IMAP in Gmail:
     1. Go to Gmail in a browser.
     2. Open Settings → “Forwarding and POP/IMAP”.
     3. Under IMAP Access, select “Enable IMAP” and save.
   • Configure the account in Outlook using the correct IMAP/SMTP settings:
     • Incoming (IMAP): imap.gmail.com, SSL, port 993
     • Outgoing (SMTP): smtp.gmail.com, SSL/TLS, authentication required, port 465 (SSL) or 587 (TLS/STARTTLS)
   • Ensure required folders (Inbox, Sent Mail, Trash, All Mail) are set to “Show in IMAP” under Gmail Settings → Labels so Outlook can sync them.
2. Use Gmail in Outlook mobile (iOS/Android)
   • Gmail can be added as a non‑Microsoft account in Outlook for iOS/Android for mail, calendar, and contacts. IMAP supports mail only.

There is no documented or supported method in the provided material to sync a Gmail account directly to OneDrive. To work with Gmail content in the Microsoft ecosystem, use Outlook integration as described above; OneDrive will continue to handle file storage separately.

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References:

• Fix problems connecting your Google account to the Microsoft Cloud
• Sync your account in Outlook to the Microsoft Cloud