Emails I receive are always Spanish

Question

the emails I get from Microsoft are always in Spanish. All my settings I see say English and Region Canada. How can I stop the spanish emails?

Answer 1

Hi, I'm John!

To help narrow down the issue:

1. Is it possible that your account has been hacked? Do you remember receiving any security alert before this happened?
2. Do you currently have full access to your Outlook account (you can sign in normally and see your inbox and settings)?

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Just to double-check, please check your language settings under the "Your Info" page:

• Visit: https://account.microsoft.com/profile/msa-language-settings and sign in with your Microsoft account.
• This will open the "Your language settings" page.
• From there, edit both your Display Language and Preferred Language.

Let me know how it goes.

Also, just to be safe, I’d recommend to sign out everywhere. Visit: https://account.live.com/proofs/manage/additional Scroll down to Sign me out and select "Sign me out".

• After signing out everywhere, please monitor if the issue persists in the coming hours.

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Click "Add comment" to let me know.

Regards,

John J.D.