unable to set up yahoo email on outlook classic

Question

Ive tried everything I can find. Unable to set up yahoo email in classic outlook. Has worked for years but now will not work.

Answer 1

Have you run into this known bug?
https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f

The article title is "Unable to add a Gmail account ..." but I have seen reports that this bug can also cause working Yahoo IMAP accounts to fail. The fix is the same - Clear the Windows Credentials.

Answer 2

Hi, I'm John!

To help narrow down the issue:

1. What exact error message do you see when adding the account?
2. Did anything change recently (password change, 2-step verification, new PC, Outlook update)?

---

In the meantime, if you haven’t already:

Yahoo also requires an App Password for Outlook now. Your normal Yahoo password will usually not work anymore.

Try this:

• Sign in to your Yahoo account security page.
• Create an App Password for Outlook.
• Use that generated password when adding the account in Outlook.

Also check this:

• Open Outlook > File > Add Account
• Enter your Yahoo email
• When prompted for password, use the Yahoo App Password, not your regular password.

---

If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.