Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authenticator QR needed
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jacqui Hunt
0
Reputation points
Hi,
On my new phone, older accounts that I do not use often seem to have disappeared on the authenticator app. I have me password but when asked to enter code from app - it is not there. When I try to enter the account to set it up on authenticator app it asks for the QR code or enter manually but I do not know where to get that from.
Microsoft Security | Microsoft Authenticator
-
Jacqui Hunt 0 Reputation points
2026-03-08T01:04:39.83+00:00 When I go to https://account.microsoft.com/security it asks me to use two factor authentication using the app - which is what I cannot do!
Sign in to comment
Sign in to answer