Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
The LinkedIn Premium offer tied to a Microsoft 365 student promotion is delivered by email after the Microsoft 365 subscription is successfully activated and eligibility is confirmed.
From a similar case, the activation email for the LinkedIn offer was received, but it did not appear in the mail app on a phone; it was only visible when checking the same mailbox from a desktop browser.
To proceed:
- Confirm that the Microsoft 365 student subscription is fully activated and associated with the correct account (the one that was used for the student verification and purchase).
- Check the inbox, spam/junk, and “Promotions/Other” folders of the email account used during signup from a desktop or laptop browser (not just a mobile mail app). Look specifically for an email from Microsoft or LinkedIn about the Premium offer.
- If the email still cannot be found after several days from activation, contact Microsoft 365 Support so they can review the subscription and promotion status:
- Go to Contact Microsoft 365 Support or Microsoft 365 customer service and support and follow the prompts to reach a support agent.
If the offer email is located, follow the link and instructions in that message to activate LinkedIn Premium.
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