Dear christian menou,
Thank you for your question and for sharing the details into Microsoft Q&A Forum.
I understand it can be frustrating when your child is asked for permission each time they open Google Chrome. To help narrow this down, could you please share a bit more detail?
- Is Microsoft Family Safety currently enabled for your child’s account on the Windows device?
- Under Content filters > Web and search, is “Filter inappropriate websites and searches” (or “Only use allowed websites”) turned on?
- In Content filters > Apps & games, is Google Chrome showing as Blocked or not set to Always allowed?
- Does the prompt appear every single time Chrome is launched (even after you previously allowed it), and does Microsoft Edge open without asking?
- Has your child run out of daily screen time on the Windows device on the day this happens?
In the meantime, here are a few basic steps you can try:
- Allow Chrome permanently (Apps & games)
- Go to https://family.microsoft.com (sign in as the organizer) > select your child > Content filters > Apps & games.
- Find Google Chrome and set it to Allow / Always allowed (or remove it from Blocked apps if present).
- If Chrome doesn’t appear, have your child try launching Chrome once to generate a request, then approve it from your Family Safety dashboard or email; alternatively, expand Show all in the list.
- Review Web & search filters
- Content filters > Web and search: if Filter inappropriate websites and searches or Only allow approved websites is enabled, be aware that Family Safety’s web filtering is designed for Microsoft Edge. Using Chrome while these filters are on can lead to repeated permission prompts.
- You can keep web filtering and have your child browse with Edge for a consistent experience or relax/turn off strict web filtering if you want them to use Chrome without prompts.
- Check Screen time on Windows devices
- In your child’s profile, open Screen time and confirm the Windows device still has time remaining for the day; adjust if needed.
While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.
I hope these adjustments make it easier for your child to open Google Chrome on the Windows device without repeated permission prompts. Wishing you a smooth experience updating your Family Safety settings and a safe, consistent browsing setup that fits your needs.
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