Microsoft Launcher App on Samsung fold 7 issues

Question

Icons and widgets are not looking right on home screen, when fold screen is open.

Answer 1

On Samsung devices running Microsoft Launcher, widget and icon display problems are often related to system permissions or launcher configuration.

Try these steps:

1. Check widget-related permissions (especially on Samsung/MI-style systems)
   1. Long-press the problematic app’s icon (from the home screen or App drawer).
   2. Tap App info.
   3. Go to Permissions.
   4. Look for any permission similar to “Display pop-up windows while running in the background” (wording may vary by device/OS).
   5. Turn this permission on.
   6. Go back to Microsoft Launcher and re-add or refresh the widget.
2. Re-run Microsoft Launcher troubleshooting
   1. Open Launcher Settings.
   2. Go to Help and feedback > Troubleshoot.
   3. If battery or performance issues are also present, run the Fast battery drain test; this can surface configuration issues that affect how widgets refresh.
3. Reset or reconfigure the home screen layout
   1. If the layout imported from a previous device or launcher, consider starting fresh and re-adding icons/widgets so Microsoft Launcher can adapt to the Fold 7’s open/closed screen states.
4. Report the issue with logs to the product team If the problem persists (especially specific to the Fold 7’s unfolded screen):
   1. Use the Feedback shortcut on the home screen to file a bug, or
   2. In Launcher Settings > Help and feedback > Troubleshoot, use the troubleshooting flow to capture logs, or
   3. Send details (phone model, Android version, screenshots) via email to the feedback address listed in the documentation.

This will help the engineering team investigate any layout issues specific to large-screen/foldable modes.

---

References:

• Using Microsoft Launcher on Android
• Microsoft Launcher Release Notes