My hotmail caaount has been hacked

Question

I need to delete and reset my hotmail account as it has been hacked. I have reset the password but it is still compromised

Answer 1

Hi!

Welcome to Microsoft Q&A forum.

Please follow the steps below to resolve the issue with your hacked Microsoft account:

If you are using a personal account (Outlook, Hotmail, Live):

• Go to the official recovery page: https://account.live.com/acsr.
• Enter the hacked email address and an alternate contact email.
• Follow the on-screen instructions and provide verification details.
• Once you regain access, set a strong, unique password and enable two-step verification (2FA) for added security.

Additional security steps to take:

• Change the password for any other accounts where you used the same password.
• Check and remove any suspicious recovery emails or forwarding addresses.