adding yahoo or gmail account to outlook 2024 IMAP error

Question

Hi - am unable to add yahoo or gmail accounts to outlook.

I always get the error: ''we weren't able to setup your google account with IMAP''. Gmail accounts have IMAP enabled by default and there is no option to enable in settings. I have another gmail account which has connected succesfully and settings are exactly the same! I've tried all the options automatic and manual. I've double checked email & password are correct. I can easily add the accounts on the mobile outlook!

I have the very same error with an yahoo account.

I've done some search online and followed all possible instructions and still no luck.

I've also seen a note that there might be some issues on Microsoft side - how do i get notified when it is fixed??

Answer 1

Which version and build of Outlook are you using? See File, Office Account for the information in classic Outlook.

If you choose Advanced options > manual setup before clicking Connect, does Outlook enter the correct server names?

Close Outlook. Start typing Credential manager on the start menu and when it comes up open it. On the Windows Credentials tab, find microsoftoffice entries, expand and click Remove.

Restart Outlook and try adding the account.