Can I change my subscription from personal to business?

Question

I started a subscription recently but just realized it needs to be business premium, not personal. How can I make the change?

Answer 1

Yes. Switching from Microsoft 365 Personal (a home plan) to a business plan is supported.

To move from Personal to a business subscription such as Microsoft 365 Business Premium:

1. Review the guidance for switching from a home plan to a business plan: follow the steps in Switch from Microsoft 365 for home to a business subscription. This explains how to set up the new business tenant, assign licenses, and move your files and email to the new business account.
2. Purchase the appropriate business plan (for example, Microsoft 365 Business Premium) under your organization’s business account.
3. Transfer your business documents and files from the Personal subscription account to the new business account as described in the guidance above.
4. When everything is working in the business subscription, cancel or let the Personal subscription expire if it’s no longer needed.

If help is needed with planning or migration, it is possible to:

• Work with a Microsoft 365 business partner in the local area.
• Contact Microsoft product experts for free business consultation (where available) using the options in the referenced article.

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References:

• What's the difference between Microsoft 365 plans for home or business
• Switch between Microsoft 365 subscriptions
• Microsoft 365 Business Premium frequently asked questions
• Upgrade or change to a different Microsoft 365 for business plan