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Follow these steps to troubleshoot repeated crashes in Windows 11 Pro:
- Note any stop code or message
When the system crashes, look for a message like “Your device ran into a problem and needs to restart” and a stop code (for example,
MEMORY_MANAGEMENTorPAGE_FAULT_IN_NONPAGED_AREA). This code helps identify whether the issue is related to hardware, drivers, or software. - Remove any recently added hardware If any new hardware (for example, a new Wi‑Fi card, SSD, RAM, or USB device) was added before the crashes started:
- Shut down the PC completely.
- Physically remove or disconnect the new hardware.
- Start Windows again and check if the crashes stop.
- Start Windows in Safe Mode If the system keeps crashing during normal startup:
- Start the PC in Safe Mode as described in Start your PC in safe mode in Windows 11.
- In Safe Mode, use the steps below (Device Manager, free space, Windows Update).
- Check Device Manager for driver issues
- Right‑click the Start button and select Device Manager.
- Look for any devices with a yellow exclamation mark
(!). - For each such device:
- Right‑click → Update driver.
- If updating does not help, right‑click → Disable device or Uninstall device, then restart.
- Ensure enough free disk space
- Open File Explorer → This PC.
- Check the system drive (usually C:). Aim for at least 10–15% free space.
- If space is low, remove unused apps and files or move data to another drive.
- Install the latest Windows 11 updates
- Select Start → Settings → Windows Update.
- Select Check for updates and install all available updates.
- Restart when prompted and see if the crashes continue.
- Use Windows recovery options if crashes persist If crashes continue after the steps above:
- Use a System Restore point or other recovery options described in Recovery options in Windows 11 to roll back to a stable state.
If the device still crashes frequently after these steps, advanced troubleshooting (for example, analyzing dump files and hardware diagnostics) is recommended.
References: