1
That error (135011) usually indicates your device was a company device linked to the company through Entra ID, is that correct?
2
If this error is causing problems when you try to use the Office apps, where did you get your Office licence.
Microsoft Office sign-in issue – Device disabled (Error 135011)
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Atousa Parish
0
Reputation points
Hello, I am trying to use Microsoft Office with my Polimi account in my laptop, but I get error 135011 saying that my organization has disabled this device.
Could you please re-enable this device or let me know how I can re-register it? Thank you.
Windows for home | Windows 11 | Accounts, profiles, and login
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DaveM121 863K Reputation points Independent Advisor2026-03-10T14:09:09.2633333+00:00 -
Atousa Parish 0 Reputation points
2026-03-10T15:40:12.2166667+00:00 Thank you. This is a personal laptop, not a company-owned device. The Office license is from my university account.
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DaveM121 863K Reputation points Independent Advisor
2026-03-10T15:42:28.7533333+00:00 Thank you for that information.
The error you are seeing indicates your university has most likely disabled your student account, you will need to contact the IT Administrator at the university to ask them to re-enable your account.
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