Hacked one drive account, recovery form not working

Question

Hello, I have a hacked one drive account for my personal account. I am posting through my business account now since I don't have access to the personal account. The recovery form has failed multiple times, what can I do?

Answer 1

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Since you already filled out the Microsoft Recovery form and are still having an issue, I recommend reaching out to Microsoft Accounts and Billing support by following the steps below:

Go to this link: https://support.microsoft.com/home/contact

In the search bar, type in your issue, then hit enter.

Scroll down to the bottom and select the blue button "Contact Support"